Edieal Pinker is the Deputy Dean of the Yale School of Management. His areas of expertise are counter-terrorism, healthcare, human resources, operations, and service operations. His research interests include service supply chains, the use of flexible workforces, work and workflow design in healthcare, online auctions and responses to terrorist threats among others. He serves on the editorial boards of several leading journals in his field.
Edieal has consulted for the United States Postal Service, the financial services industry and the auto industry. His work has been published in leading journals such as Operations Research, Management Science, Manufacturing and Service Operations Management, IIE Transactions, Production and Operations Management, and the Communications of the Association of Computing Machinery.